Volunteer Job Description
Volunteer Assignment: RSVP Personal Advocate Volunteer
Volunteer Station : Elders in Action
Supervisor: Briana Winterborn, Personal Advocate Program Coordinator
Volunteer Eligibility: RSVP volunteers must be 55 years of age or older, live in Multnomah County, willing to serve on a regular basis without compensation, and serve in a defined volunteer RSVP volunteer station at Elders in Action.
- Willingness and ability to provide one-on-one problem-solving assistance and support to older adults (60+ or living with a disability) living independently in Multnomah County who are experiencing problems in a variety of areas including renters’ rights, identity theft, consumer rights, difficulties navigating systems such as Social Security.
- Represent Elders in Action with clients, community partner organizations, and in the community.
- Willingness to travel in the Multnomah County and conduct themselves in the highest professional manner as defined by the agency’s policies and procedures.
Location of Volunteer Work: Multnomah County
Time/Schedule Requirements: Attend 6.5 hours of initial orientation designed to understand the role of a Personal Advocate volunteer, problem-solving strategies, empowerment model techniques, and how to access resources. In addition, attend some of the 2-hour continuing education meeting that is held each month to provide additional information about other resources. Volunteers are asked to commit to, at least, one year of service for 8-10 hours each month. A background check by Oregon Department of Human Services is required.
- Strong interpersonal skills including ability to set boundaries
- Willingness to work with a diverse population
- Strong listening skills and empathy towards older adults
- Good organizational skills
- Reliable transportation
- Basic computer skills including sending/receiving emails, opening email attachments, performing online searches, and completing forms online.
Training/Support Provided: Elders in Action staff provide initial training and monthly continuing education meetings and all coordination of assigning and information on clients.
- Opportunity to network in Multnomah with other aging services agencies and professional organizations
- Develop knowledge of older adult resources and services in Multnomah County.
- Volunteer in a professional setting
- Mileage reimbursement/bus tickets for travel
- A free supplement insurance policy that cover all registered volunteers while on assignment.
- Have one-on-one interactions with older adults that result in increased independence and confidence of clients.